We will be happy to help you change your color, size, picture, or cancel/refund the order - just email us at info@woofblankets.com as soon as possible with your order number, email address, and your desired changes.
Changes/cancellations to orders will only be accepted before an order is put into production.
For Made-to-Order Personalized Products, we may not be able to cancel or change your order for free once we have completed the artwork. This would mean that the designing and shaping has started. To cancel or change it, would mean a charge of $11 customization fee per item, because the item is made to order and can no longer be sold as new.
If you need to change your shipping address, we can help right up until the order is shipped. Please send us a message with the current shipping address on file and the address that you would like to change it to.
Please review our Return Policy if you have other questions regarding this subject.